Yes, you're welcome to purchase on board. Just keep in mind that sizes and styles are limited and available only while supplies last. We recommend pre-ordering before your trip.

At Solamoré, we prioritize the security of your payment information. Once your transaction is processed, we do not retain your credit card details unless you have expressly permitted us to do so.

We implement various physical and electronic procedures to protect your personal information and regularly review these policies to ensure their security. For more detailed information, please refer to our Privacy Policy.

Our default currency is Euro (EUR €), but we’re happy to accommodate payments in other major currencies. If you’d prefer to pay in a different currency, please email us at [email protected], and we’ll guide you through the available options.

We accept Visa, MasterCard, and AmEx, as well as cryptocurrency payments and international bank transfers for online orders. Cash payments are accepted for onboard purchases.

We’d love for everyone to enjoy our swag! For now, due to operational limitations, we’re only able to accommodate orders from guests with an upcoming trip. That said, we’re actively working on expanding access—soon, past guests and friends will also be able to order, including options for international and home delivery. Stay tuned for updates! 

To place an order, just follow these steps:

1. Explore our products and choose the items you’d like. If options are available (like size or color), make your selection.
2. Click "Add to Cart" to include each item.
3. When ready, click the cart icon in the upper right corner (next to the contact button) to review your items.
4. If everything looks good, click "Checkout".
5. Fill in the required information, such as your name, email address, and contact info.
6. Tick the box to agree to our Terms and Conditions.
7. Finally, click "Place Order" to complete your purchase.

It's recommended to wash new clothing items before wearing them to remove any residual manufacturing substances.

We welcome your feedback! Please contact Solamoré by way of email at [email protected].

Product availability is indicated on the product page. If an item is out of stock, it will be noted there.

Please note that same size garments may still vary depending on fit. Solamoré follows the standard body measurement lists, based on average body measurements for all sizes.

For some products, we specify measurements in cm/inches on the product page to give you an understanding of the model or fit for that specific garment. Note that these measurements can vary a few centimetres up and down depending on the material used in its production.

You can find the size guide by opening the product page of your choice and clicking on the provided 'Size Chart' button.

Yes. You will receive an email once your order is placed, confirmed, and billed. Your order will also be reflected in your invoice when it's ready for payment.

Currently, our delivery is limited to yacht cabin drop-off for guests with an upcoming trip. We will announce when international shipping and home delivery become available for past guests. Stay tuned!

You can contact the Solamoré team to cancel or modify your online order.

• Modifications and cancellations can be made within seven (7) days from the date of order confirmation.
  
• Cancellations are allowed within twenty-four (24) hours of placing the order or making a payment—whichever occurs later. If no payment has been made, the order will be cancelled without charge. If payment has already been processed, a refund will be issued, less any non-recoverable processing fees disclosed at the time of order.
  

After this, orders are final and cannot be canceled. For assistance, reach out to [email protected] and have your order details ready.

Personal care items like undergarments and swimwear cannot be returned or exchanged for hygiene reasons, except if they are defective.

Email [email protected] during your trip with your order details and reason. If approved, you’ll receive instructions. If the item is unavailable, you may receive a refund or credit. Note that refund value will exclude any non-recoverable processing fees disclosed at the time of order.

During the soft launch phase, returns or exchanges are accepted during the trip dates or within 7 calendar days after your trip ends, provided the following conditions are met:

• Items must be unused, in original packaging, and with all tags attached.
• Clothing that has been worn cannot be returned or exchanged unless proven defective.
• Items showing signs of wear, damage, or alterations are not eligible.
• For hygiene reasons, undergarments and swimwear are non-refundable and non-exchangeable.

If a return or exchange is requested after the trip, guests will be responsible for shipping and handling costs involved in sending the item back.

For full details, please refer to our Terms and Conditions.

Yes. If a returned item meets our policy, we will notify you and arrange the refund accordingly, less any non-recoverable processing fees disclosed at the time of order. Store credit can also be issued upon request and is valid for 3 years from the date of issue.